Call Evaluations & Labels
Create Evaluation
Add a manual evaluation to a call with a score, notes, and evaluator name.
POST
Attach a manual quality evaluation to a completed call. Use this to track human QA reviews alongside AI auto-evaluations.
string
required
The unique identifier of the call to evaluate.
integer
required
Evaluation score from 1 (poor) to 5 (excellent).
string
required
Free-text evaluation notes describing the assessment.
string
required
Name of the person performing the evaluation.
