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Labels let you tag calls for easy filtering and categorization. You can add labels like “escalated”, “high-value”, “needs-review”, or any custom string.

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Add Label


Add a label to a call. If the label already exists on the call, the request is a no-op.
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string
required
The unique identifier of the call.
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string
required
The label text to add. Max 50 characters.

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Remove Label


Remove a label from a call. If the label does not exist on the call, the request returns the current labels without error.
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string
required
The unique identifier of the call.
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string
required
The label text to remove.