curl -X GET https://api.rapidcall.ai/api/calls/call_8f3a2b1c4d5e/export \
-H "Authorization: Bearer YOUR_API_KEY"
{
"call": {
"id": "call_8f3a2b1c4d5e",
"agentId": "agent_9k2m4n6p",
"agentName": "Sales Assistant",
"type": "inbound",
"from": "+14155551234",
"to": "+18005559876",
"outcome": "completed",
"startedAt": "2026-03-28T13:58:12Z",
"endedAt": "2026-03-28T14:04:47Z",
"duration": 395
},
"transcript": [
{
"role": "agent",
"text": "Hello! Thanks for calling Acme Corp. How can I help you today?",
"timestamp": 0.0
},
{
"role": "user",
"text": "Hi, I'm interested in your enterprise pricing.",
"timestamp": 2.4
},
{
"role": "agent",
"text": "Great question! Our enterprise plan starts at $499 per month and includes unlimited agents, priority support, and custom integrations. Would you like me to walk you through the details?",
"timestamp": 4.1
}
],
"metrics": {
"totalTokens": 2847,
"inputTokens": 1523,
"outputTokens": 1324,
"model": "gpt-4.1",
"ttsProvider": "cartesia",
"sttProvider": "deepgram",
"ttsDuration": 142.5,
"latencyP50": 620,
"latencyP99": 1450
},
"cost": {
"total": 0.0387,
"llm": 0.0215,
"tts": 0.0114,
"stt": 0.0028,
"telephony": 0.0030
},
"recordingUrl": "https://rapidcall-recordings.s3.eu-north-1.amazonaws.com/call_8f3a2b1c4d5e.mp3",
"analysis": {
"summary": "Inbound call about enterprise pricing. Caller expressed interest in custom integrations. Agent provided pricing details and scheduled a follow-up demo.",
"sentiment": "positive",
"isVoicemail": false
},
"evaluations": [
{
"id": "eval_a1b2c3d4",
"type": "manual",
"score": 4,
"evaluatorName": "Sarah Chen"
}
],
"labels": ["high-value", "enterprise"]
}
Call Evaluations & Labels
Export Call Data
Export complete call data including transcript, metrics, and recording URL.
GET
/
api
/
calls
/
{id}
/
export
curl -X GET https://api.rapidcall.ai/api/calls/call_8f3a2b1c4d5e/export \
-H "Authorization: Bearer YOUR_API_KEY"
{
"call": {
"id": "call_8f3a2b1c4d5e",
"agentId": "agent_9k2m4n6p",
"agentName": "Sales Assistant",
"type": "inbound",
"from": "+14155551234",
"to": "+18005559876",
"outcome": "completed",
"startedAt": "2026-03-28T13:58:12Z",
"endedAt": "2026-03-28T14:04:47Z",
"duration": 395
},
"transcript": [
{
"role": "agent",
"text": "Hello! Thanks for calling Acme Corp. How can I help you today?",
"timestamp": 0.0
},
{
"role": "user",
"text": "Hi, I'm interested in your enterprise pricing.",
"timestamp": 2.4
},
{
"role": "agent",
"text": "Great question! Our enterprise plan starts at $499 per month and includes unlimited agents, priority support, and custom integrations. Would you like me to walk you through the details?",
"timestamp": 4.1
}
],
"metrics": {
"totalTokens": 2847,
"inputTokens": 1523,
"outputTokens": 1324,
"model": "gpt-4.1",
"ttsProvider": "cartesia",
"sttProvider": "deepgram",
"ttsDuration": 142.5,
"latencyP50": 620,
"latencyP99": 1450
},
"cost": {
"total": 0.0387,
"llm": 0.0215,
"tts": 0.0114,
"stt": 0.0028,
"telephony": 0.0030
},
"recordingUrl": "https://rapidcall-recordings.s3.eu-north-1.amazonaws.com/call_8f3a2b1c4d5e.mp3",
"analysis": {
"summary": "Inbound call about enterprise pricing. Caller expressed interest in custom integrations. Agent provided pricing details and scheduled a follow-up demo.",
"sentiment": "positive",
"isVoicemail": false
},
"evaluations": [
{
"id": "eval_a1b2c3d4",
"type": "manual",
"score": 4,
"evaluatorName": "Sarah Chen"
}
],
"labels": ["high-value", "enterprise"]
}
Returns a comprehensive export of all data associated with a call. Includes the full transcript, call metrics, cost breakdown, recording URL, evaluations, and labels. Useful for compliance archiving or integration with external analytics tools.
string
required
The unique identifier of the call to export.
curl -X GET https://api.rapidcall.ai/api/calls/call_8f3a2b1c4d5e/export \
-H "Authorization: Bearer YOUR_API_KEY"
{
"call": {
"id": "call_8f3a2b1c4d5e",
"agentId": "agent_9k2m4n6p",
"agentName": "Sales Assistant",
"type": "inbound",
"from": "+14155551234",
"to": "+18005559876",
"outcome": "completed",
"startedAt": "2026-03-28T13:58:12Z",
"endedAt": "2026-03-28T14:04:47Z",
"duration": 395
},
"transcript": [
{
"role": "agent",
"text": "Hello! Thanks for calling Acme Corp. How can I help you today?",
"timestamp": 0.0
},
{
"role": "user",
"text": "Hi, I'm interested in your enterprise pricing.",
"timestamp": 2.4
},
{
"role": "agent",
"text": "Great question! Our enterprise plan starts at $499 per month and includes unlimited agents, priority support, and custom integrations. Would you like me to walk you through the details?",
"timestamp": 4.1
}
],
"metrics": {
"totalTokens": 2847,
"inputTokens": 1523,
"outputTokens": 1324,
"model": "gpt-4.1",
"ttsProvider": "cartesia",
"sttProvider": "deepgram",
"ttsDuration": 142.5,
"latencyP50": 620,
"latencyP99": 1450
},
"cost": {
"total": 0.0387,
"llm": 0.0215,
"tts": 0.0114,
"stt": 0.0028,
"telephony": 0.0030
},
"recordingUrl": "https://rapidcall-recordings.s3.eu-north-1.amazonaws.com/call_8f3a2b1c4d5e.mp3",
"analysis": {
"summary": "Inbound call about enterprise pricing. Caller expressed interest in custom integrations. Agent provided pricing details and scheduled a follow-up demo.",
"sentiment": "positive",
"isVoicemail": false
},
"evaluations": [
{
"id": "eval_a1b2c3d4",
"type": "manual",
"score": 4,
"evaluatorName": "Sarah Chen"
}
],
"labels": ["high-value", "enterprise"]
}
