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RapidCall uses a pay-as-you-go billing model. You pay only for active usage. There are no seat-based charges, no per-agent fees, and no unnecessary fixed costs tied to unused capacity. If your agents are not making or receiving calls, you are not being charged for call usage. Billing starts when a call is answered and stops when the call ends. Billable time includes the full live call session, including speech recognition, language model processing, voice generation, and telephony connection time. Where applicable, voicemail interactions are also billable. Usage charges are tracked in real time and can be viewed at any time in your Billing dashboard. Payments are processed through Stripe, and each charge is accompanied by a downloadable invoice. This model is designed to work whether you are running a small number of calls or operating at high volume. You can scale usage up or down as needed and only pay for what you actually use.

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Billing components

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In simple terms

RapidCall gives you usage-based pricing that scales with actual call activity. You are charged for live calling and the services involved in running it, while keeping full visibility over usage, invoices, and cost breakdowns inside the platform.